Terms and Conditions

Group Lessons

  • Lesson fees are non-refundable unless there are no other students available to form a group of two or more students. In such instances, the student is entitled to a full refund of the lesson fee. One-to-one lessons may be the most suitable options in such instances pending availability

  • If a member of a group terminates lessons, unless a suitable replacement is available the applicable number of lessons will be delivered respective of the new group size upon renewal

  • Watford Singing reserves the right to add new students to the group who are a good fit in age and playing ability. In such cases, the lesson fee or number of lessons delivered will be adjusted accordingly to reflect the new group size and proportionate refunds paid or extra lessons delivered respectively if a student joins the group. A partial refund will not be offered where a student attends a group as a trial
    If a student is unable to attend a lesson, neither a replacement lesson nor a refund will be offered

  • Repeated disruptive behaviour may lead to a student being excluded from the group with no refund offered

  • Insufficient practise, resulting in a student falling too far behind the rest of the group to actively participate in the lesson, may also result in lessons being terminated with no refund being offered or not being entered for the exam

  • Watford Singing may provide a cover teacher if necessary. In such cases advance notice will be given via text or email. Students are expected to attend these lessons and the usual T&C’s apply If a cover tutor is not available the lesson will be rescheduled at a mutually convenient time

  • A minimum of 6 weeks’ notice should be given in writing to terminate lessons

  • Payment made by bank transfer or cheque must be carried out and cleared in advance of the lesson

  • An administration fee of £15 is payable for late payments and the student may lose their lesson slot

  • Students must arrive on time and be picked up on time. Please note we have very limited space for students to wait in.

 

One-to-One Lessons

  • Regardless of circumstance including illness and travel disruption, 24 hour notice of cancellation for an arranged booking must be given or full fee will be chargeable

  • Watford Singing may provide a cover teacher if necessary. In such cases advance notice will be given via text or email. Students are expected to attend these lessons and the usual T&C’s apply If a cover tutor is not available the lesson will be rescheduled at a mutually convenient time

  • Payment made by bank transfer or cheque must be carried out and cleared in advance of the lesson

  • An administration fee of £15 is payable for late payments and the student may lose any future lesson slot

  • Students must arrive on time and be picked up on time. Please note we have very limited space for students to wait in